FAQs
Answer to common questions
You can buy genuine Mizani products from your local Mizani salons. Authentic products are also available at Salon Centric for professionals and Sephora, Amazon and JC Penny* for consumers.
If you purchase your Mizani products anywhere other than from these aforementioned authorized retailers, your products are considered “diverted” and you may be at risk by purchasing them. Don't risk it, don't buy it! And tell your friends about the potential danger of diverted products! If you see a Mizani product for sale outside a salon or authorized retailer, please send us an e-mail to [email protected] with the city, state, and name of the location where you saw the products. You can also call 800-503-3997 to report diverters. We will conduct a full investigation.
*Select locations
If you purchase your Mizani products anywhere other than from these aforementioned authorized retailers, your products are considered “diverted” and you may be at risk by purchasing them. Don't risk it, don't buy it! And tell your friends about the potential danger of diverted products! If you see a Mizani product for sale outside a salon or authorized retailer, please send us an e-mail to [email protected] with the city, state, and name of the location where you saw the products. You can also call 800-503-3997 to report diverters. We will conduct a full investigation.
*Select locations
For the most accurate recommendation of which products are most suited to your hair type, we recommend visiting a Mizani Stylist in a salon. All are professionally trained and can advise you on which Mizani products most meet your hair concerns and hair type. For the Mizani Salon nearest you, please refer to our Salon Locator.
You can discover your texture type by taking the Mizani hair quiz to find the hair products best suited for your hair and texture needs.
You can discover your texture type by taking the Mizani hair quiz to find the hair products best suited for your hair and texture needs.
L’Oréal, the parent company of Mizani, no longer tests any of its products or any of its ingredients on animals, anywhere in the world, nor does L’Oréal delegate this task to others. An exception could only be made if regulatory authorities demanded it for safety or regulatory purposes. For complete information on this subject, please visit here.
Refer to the Mizani ingredient listings or check each product’s individual product page.
International shipment information is subject to Amazon and Sephora.
Mizani does not test for or claim that our products are hypo-allergenic. If you have a specific allergy, please contact us at 1-800-423-5280 to determine if a product is suitable for use.
There are no specific restrictions for using our products. However, you should always consult your doctor about questions or concerns.
You can easily find an authorized salon that carries and uses Mizani products by visiting the official Mizani Salon Locator. Simply enter your ZIP code or city to find a location nearby.
Please feel free to reach out to us by calling 1-888-777-6396 or fill out our Contact Us form on this page.
Please feel free to reach out to us by calling 1-888-777-6396 or fill out our Contact Us form on this page.
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